Krystal Migration

Managed WordPress hosting for sites leaving Krystal.

Krystal runs two quite different platforms, and UK customers often chose them for where the servers are. Both facts have to be settled before a migration is planned.

Platform identified firstUK residency preservedFree migration
Free migrationUK origin availablePlatform-aware exportDaily backupsFree SSL24/7 support
Two platforms, one brand

Which Krystal product you are on decides the route.

Their traditional hosting and their newer platform export differently, and assuming the wrong one wastes the first attempt.

cPanel plans or the newer platform

One hands over a familiar archive; the other does not. Establishing which you are on is the first step rather than a detail discovered mid-export.

Checked up front

UK residency, if that is why you chose them

Krystal host in the UK and say so loudly. If that was the reason, the replacement origin is chosen deliberately rather than left to a default.

Platform caching that stays behind

Caching applied by their stack is not a plugin you can carry, so anything it was doing is rebuilt here rather than assumed to continue.

Accounts holding more than one site

A single plan often carries several domains, so what is moving and what is staying is settled before an export is scoped.

Their backups, checked not assumed

Confirm what your plan retains and how far back before you rely on it during a move. It is a cheap check and an expensive omission.

Migration

Settle the platform and the region first.

Both questions are quick to answer and both change the plan. Neither is pleasant to discover halfway through a cutover.

  • Krystal platform identified before the export
  • UK origin chosen if residency matters
  • Sites in the account enumerated
  • Platform caching rebuilt in-stack
Platform
Identified
confirmed
Origin
Region
UK
Sites
In this account
3 found
DNS cutover
Awaiting your go-ahead
scheduled
Performance

Close to your audience, without the guesswork.

A UK site served from a UK origin behind an edge is the arrangement most Krystal customers already wanted. What changes is the tuning around it.

Free
migration, done by us
UK
origin available
14
edge regions
MagicWP124 ms
Shared plan, cache miss730 ms
No object cache430 ms

Illustrative comparison of a page load from a UK connection before and after the move. Your numbers depend on plan and origin choice.

Configuration

What we change when a site arrives from Krystal

Two decisions up front, then the usual work of replacing platform features with stack features.

SettingWhat we doWhy
Platform identificationcPanel plan or newer platform established before the export beginsKrystal run both, and only one of them hands over a restorable archive — planning around the wrong assumption means starting the export twice.
Origin regionUK origin selected explicitly when residency was the reasonTheir UK hosting is a large part of why customers choose them, and accepting a default region silently discards exactly what was being paid for.
Platform cachingRebuilt in-stack ahead of cutoverCaching applied by their stack installs nothing in WordPress, so there is no plugin to carry and the speed does not travel with the files.
Account contentsEvery domain on the plan listed before the scope is fixedOne plan commonly carries several sites, so an export scoped to the account rather than the site picks up ones that were staying.
Backup expectationsRetention confirmed rather than assumed during the moveA migration is exactly when people reach for a backup they have never tested, and the coverage is worth knowing before it matters rather than after.
Plans

Simple, transparent pricing.

Every plan includes free migration, daily backups, SSL and 24/7 support.

MonthlyYearly
Starter
For personal sites, blogs, and portfolios.
$20/mo
Billed $240 yearly · save $60
  • 1 WordPress site
  • 10 GB NVMe disk
  • Free SSL
  • Daily backups
  • One-click deployment
  • Support tickets
Start free trial
Pro★ Most popular
For growing businesses and busy stores.
$80/mo
Billed $960 yearly · save $240
  • 5 WordPress sites
  • 50 GB NVMe disk
  • Free SSL
  • Daily backups
  • One-click deployment
  • Priority support tickets
Start free trial
Enterprise
For agencies and high-traffic platforms.
$250/mo
Billed $3000 yearly · save $600
  • 20 WordPress sites
  • 200 GB NVMe disk
  • Free SSL
  • Daily backups
  • One-click deployment
  • Dedicated support
Start free trial
FAQ

Questions, answered.

Which Krystal platform am I on?
That is the first thing established, because they run two and only one produces a restorable archive. Planning the export around the wrong one means doing it twice.
I chose Krystal because they host in the UK. Can I keep that?
Yes, and it is worth saying so at the start. A UK origin is chosen deliberately in that case, rather than inherited from a default — which is how residency quietly disappears during a move.
Will the site be as fast after moving?
Provided the caching is rebuilt before cutover, which it is. Their platform caching installs nothing in WordPress, so it does not travel with the files and has to be replaced rather than carried.
My plan has several websites on it. Can I move one?
Yes. The account is inventoried first so the export is scoped to the site rather than the plan, which is what stops a neighbouring site coming along uninvited.
Can I rely on Krystal's backups during the migration?
Check the retention before you need it. A migration is when people first reach for a backup they have never restored, and confirming coverage beforehand costs nothing.

Stay in the UK, change the stack.

Free migration, the right platform route chosen first, and a UK origin if that is why you were there.