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Privacy Policy

Last updated: May 1, 2026

This Privacy Policy explains how MagicWP, Inc. (“MagicWP”, “we”, “us”) collects, uses, and protects your information when you use our hosting platform and website. We keep it plain: we collect what we need to run the service, and nothing we don't.

Contents
  1. Information we collect
  2. How we use your information
  3. Cookies & tracking
  4. Data sharing
  5. Data retention
  6. Your rights
  7. Security
  8. Changes to this policy

1. Information we collect

We collect account details you provide (name, email, billing information), data needed to operate your sites (domains, configuration, logs), and standard analytics about how our website is used.

  • Account & billing information
  • Site configuration and server logs
  • Usage and diagnostic analytics
  • Support communications

2. How we use your information

We use your information to provide and improve the service, process payments, send service updates, prevent abuse, and provide support. We do not sell your personal data - ever.

3. Cookies & tracking

We use essential cookies to keep you signed in and a small set of analytics cookies to understand usage. You can control non-essential cookies at any time. See our Cookie Policy for details.

4. Data sharing

We share data only with processors who help us run the service (for example, payment and infrastructure providers), each bound by strict confidentiality and data-protection terms.

5. Data retention

We retain account data while your account is active and for a limited period afterward to meet legal and accounting obligations. Backups are rotated on a fixed schedule and then permanently deleted.

6. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. Contact [email protected] and we'll respond promptly.

7. Security

We protect data with encryption in transit and at rest, isolated environments, least-privilege access, and continuous monitoring. No system is perfectly secure, but we treat your data as we'd want ours treated.

8. Changes to this policy

We may update this policy from time to time. Material changes will be announced in-app or by email, and the “last updated” date above will always reflect the current version.