Scheduled power interruptions mean a share of your audience drops offline part-way through whatever they were doing, several times a week.
Most sites treat an abandoned session as a lost visitor. Here it is often somebody whose electricity went off mid-form.
A visitor returning twenty minutes later should find their basket and their half-completed form. Session lifetimes are set for an interruption rather than for a browsing session.
An interruption during checkout leaves a pending order and no confirmation. Those are recoverable rather than abandoned, because the customer intended to buy.
Mobile networks carry a large share of traffic and quality varies widely, so fewer round trips beats fewer kilobytes.
South Africa's regime asks who processes personal information and where it is held, including transfers abroad. Those are answered as facts.
The country is far from most infrastructure, so origin placement is a decision made with you rather than a default.
Standard analytics reads a dropped session as disinterest. Here a meaningful share of them are people whose power went off, and they come back.
The measurement that matters is whether a visitor who returns after an interruption finds where they were, because that is a routine event rather than an edge case.
The distinguishing condition is that interruptions at the visitor's end are routine and scheduled rather than exceptional.
| Setting | What we do | Why |
|---|---|---|
| Session lifetime | Sized to survive a multi-hour interruption | Scheduled power cuts drop visitors mid-task several times a week, and a session expiring in that window loses a customer who fully intended to return. |
| Pending payment handling | Treated as recoverable rather than abandoned | An interruption during checkout leaves an order with no confirmation, and discarding it throws away a sale the customer was in the middle of making. |
| Round trips | Reduced in preference to payload size | A large share of traffic is on mobile networks of varying quality, where each sequential request costs more than the bytes it carries. |
| Data disclosure | Processing and cross-border transfer stated for POPIA | The regime asks who handles personal information and whether it leaves the country, which needs an answer that exists in advance. |
| Origin placement | Chosen explicitly with the customer | South Africa is distant from most infrastructure, so inheriting a default origin means accepting latency nobody chose. |
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